There is nothing as disappointing as waking up on New Year’s Day expecting to spend the day watching college football and then not being able to watch the games. I thought about the bowl games all day on Saturday. I planned my appetizer schedule and cleaned the dust off the big screen. I adjusted my surround sound for optimal crowd noise impact.
I was so stoked to get my college bowl game day on.
Then I woke up on Sunday and realized that all the games I wanted to watch were on Monday January 2nd.
Monday. Today. The first work day of the new year. Not New Year’s Day. Not the day I had planned. Not the day I thought. Not the day I had ASSUMED the games would be played.
I mean really, the Rose Bowl is always on New Year’s Day. Except when it’s not.
I had assumed the games were on New Year’s Day. And that assumption was wrong.
As you’re rolling out your incentive and reward programs this year remember to challenge your assumptions about the program. I give you my list of common false assumptions I’ve run into over the years…
Everyone of those assumptions is false. Every. One.
Remember, when you assume … well – I’ll let the late, great Tony Randall explain it… (subscribers may need to click through for the video.)
PS: No google+ hangout today due to an unplanned root canal for the spousal unit. Be back next week (January 9 at 4:00 pm EST.)
Originally posted on on Incentive Intelligence